Frequently Asked Questions

What features do you offer?

We offer a mobile app for easy ordering (Apple or Android)
You can order using Google, Facebook and Takenow logins.

You can choose to order online and pickup directly from your favorite restaurant

We offer special event and corporate catering

Schedule your order up to 24 hours in advance

We offer group ordering (Order from multiple restaurants set to one location)
Click here to view group ordering
Reward points for our loyal customers.

Advance ordering for large parties

Professional Mobile waiter to deliver your food

Double insulated food bags to keep your food hot

Real time order updates and tracking

How do I earn Reward Points?

It's easy, just order your food and we will keep track of your points.
Review what’s in your profile with Takenow Delivery including reward points and group ordering. 
Click here to view video

How to redeem Reward Points?

You can redeem your points for gift card. We offer several to choose from, Amazon, Target, Lowes and many more. 
AYou can redeem your gift card in your customer profile, under the rewards tab. You will see the rewards earned for each order at checkout. 

See example below!

How do I apply coupons, promotion codes or gift certificate to my order?

See example below.

Can I change/cancel my order?

Yes, you can cancel your order within 5 minutes of placing your order by calling us at 704-469-7182
You can add items to your order by calling us at 704-469-7182 and our customer service representive will help you add items to your order. Additional prep time may be needed to fill your updated order.

How do I reach customer service?

You can call us at 704-469-7182 and our customer service representive will be glad to help.

Our Email is

Are you ready to give us a try?  Use code TNDFAQ to receive a 10% discount on your order!

How to video's "Click Here"!